Shipping policy

SHIPPING AND RETURNS

General shipping information

Once you place an order on our website, we’ll process it as soon as possible.

All orders are dispatched from our warehouse in Perth, Western Australia. Our warehouse does not allow for customer pickups or drop-offs.

Please provide a secure delivery address as we will not be held liable for stolen parcels.

All prices on our website are displayed in Australian dollars (AUD) and will be charged in Australian Dollars.

 

Shipping rates – Australia

AusPost standard shipping (under $100 spend): $10 flat rate

AusPost standard shipping (spend $100 or above): Free

 

Shipping rates – International

AusPost international shipping (under $200 spend): $25 flat rate

AusPost international shipping (spend $200 or above): Free

Please note: For international shipping you are liable for any incoming taxes your country may charge to receive the goods.

 

Confirmation and tracking

Once your order is placed you will receive an email confirmation from us.

Once your order is processed, you will receive an automated email with a tracking number and information on how to track your purchase.

 

If there is a problem with my order, who do I contact?

Please contact our online team at hello@skipgrips.com if there are any problems with your order.